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VisualRoute

VisualRoute

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Introduction

Analyze Internet connection performance, diagnose connectivity problems

VisualRoute helps determine if a connectivity problem is due to an ISP, the Internet, or the destination web site, and pinpoints the network where a problem occurs.

VisualRoute 2007 is available in several specialized editions, including options for on-demand and continuous connectivity analysis, and 2-way connection testing to/from remote customer desktops or multiple points on a global network.

All editions include integrated traceroute, ping tests, reverse DNS and Whois lookups, and display the actual route of connections and IP address locations on a global map.

Features

STANDARD FEATURES FOR ALL VERSIONS

  • Graphical View of Traceroute, Ping, Reverse DNS Connectivity Analysis - Results from several essential network diagnostic tools are integrated into an overall connectivity report, providing a graphical view of connection performance report including packet loss and latency for each network hop. Drill-down detail is easily visible with a mouse over any network hop.
  • Trace to any Remote IP address or Domain from the VisualRoute desktop - Test connectivity from the VisualRoute desktop to any web server, IP address or network device. Get an instant report of the entire route and each network segment, see where data is being lost or excessive latency occurs. And by combining multiple network diagnostic tools in one easy to interface, VisualRoute provides a complete picture of connectivity performance -- with much faster results than traditional tools.
  • IP Location Reporting - The physical geographical locations of network servers and routers is key information for understanding routing problems, viewing the actual route path on global map provides an instant of picture of routing efficiency and distances.
  • Network Provider Reporting - See the contact information for the company providing Internet access for each hop of a network route, so you can easily report network problems.
  • Domain Whois Reporting - Get instant lookups of domain information from worldwide databases, so you can see the registered ‘owner’ of an IP address or domain..
  • NEW! Network Peering Points - See where network peering points are located on the connection route to help identify high-risk routing devices.
  • ICMP & UDP Traceroutes - ICMP is the standard diagnostic vehicle for traceroute reporting. UDP is an application protocol, UDP traceroutes extend the ICMP traceroute capability through a more accurate depiction of application routing and more ‘firewall friendly’ traces. VisualRoute's intelligent protocol selection system automatically switches from ICMP to UDP traceroutes where required.

VisualRoute Business Edition (Recommended for Business Use)

VisualRoute Business Edition is for networking professionals with a need for greater diagnostics of network and application performance and single-user remote access via the browser.

  • Access VisualRoute via a browser from a home office or remote location to test connectivity from the VisualRoute server to another location
  • Perform continuous connection testing to measure a bad performing connection over longer periods of time
  • Test specific ports to determine if your applications are up and responding
  • TEST CONNECTIVITY FROM REMOTE LOCATIONS

    • A single-user browser enables 1 remote user at a time to access the VisualRoute Server to test connectivity from the server to another location - The VisualRoute Server connectivity test and PingGrapher tests are Java applets that are easily accessed via a web browser. The built-in web server allows a single user to access the VisualRoute Server remotely to run connectivity tests from the server to other network addresses. This capability enables IT staff to run connectivity tests from the server while at home or other locations.
    • NEW! Test connectivity from multiple built-in test server locations - Select from Visualware testing server locations in Ashburn Virginia USA and London UK, to test connectivity to your servers or network devices. This capability provides additional testing points to help identify network routes and network providers causing poor performance.

    ADVANCED NETWORK CONNECTIVITY TESTING

    • HTTP / FTP / SMTP Application Testing -Easily check the availability of critical web server, file transfer and mail applications. HTTP application testing also reports the type of web server running, such as Apache or Microsoft IIS.
    • Application Port Performance Testing - Trace specific application ports to test if your critical applications are up and responding as expected.
    • Continuous Network Performance Testing - Continuous trace functionality supports automated cycling of connectivity tests in order to monitor performance degradation that may occur over long periods of time.
    • PingGrapher™ Continuous Network Latency Testing - PingGrapher provides continuous testing to a specific IP address, reporting network latency over time for more detailed views of connectivity performance.
    • DNS Performance Testing - VisualRoute measures and reports on DNS (domain name service) response time, which can have a significant effect on connectivity performance.

     ADVANCED FEATURES

    • Tabbed Display - Multi-tabbed design provides quick access to multiple connectivity and PingGrapher™ tests in a single view, a simple click on a tab provides easy navigation of open reports.
    • Multiple Maps - Choose from three popular map displays, including physical and political map options.
    • Trace & PingGrapher History - Database for data collection, historical analysis and reporting. Easily select historical traceroute and PingGrapher reports to aid in the analysis of ongoing problems or identify changes in service levels.
    • Traceroute Comparison Analysis - Results from several essential network diagnostic tools are integrated into an overall connectivity report, providing a graphical view of connection performance report including packet loss and latency for each network hop. Drill-down detail is easily visible with a mouse over any network hop.
    • Custom Maps - Test connectivity from the VisualRoute desktop to any web server, IP address or network device. Get an instant report of the entire route and each network segment, see where data is being lost or excessive latency occurs. And by combining multiple network diagnostic tools in one easy to interface, VisualRoute provides a complete picture of connectivity performance -- with much faster results than traditional tools.
    • Integrated Web Server with Browser Access - A built-in web server engine provides access to the connectivity test and performance test via the browser. This enables VisualRoute to be deployed in a secure DMZ deployment outside a corporate firewall if needed.

      The VisualRoute web server does not require any third party web server software such as IIS or Apache, although Apache or IIS can easily be used as a front end web server if desired, and be deployed on the same physical system or a separate system.
    • Browser Shortcut - Trace the web site in your browser with a simple click on the Internet Explorer or Firefox toolbar, see the actual IP routing path to the web server, the Whois information for the domain, and estimated geographical location of the server.

    VisualRoute SupportPro (Recommended for Business Use)

    Business Edition features plus: Easily diagnose connectivity problems between remote customers and your application server with forward and reverse connection testing.

    VisualRoute SupportPro Edition is for technical support users looking for forward and reverse connection testing and greater diagnostics of network and application performance to help resolve connectivity problems at remote data centers and user locations.

  • Perform connectivity tests from a remote user desktop to diagnose problems occuring between the remote user and your application server, supports a single remote connection at a time
  • Access VisualRoute via a browser from a home office or remote location to test connectivity from the VisualRoute server to another location, supports a single browser connection at a time
  • Perform continuous connection testing to measure a bad performing connection over longer periods of time
  • Test specific ports to determine if your applications are up and responding
  • TEST CONNECTIVITY FROM REMOTE LOCATIONS

    In addition to the Business Edition Features you get:

    • Improved! Support staff can test connectivity from remote offices or customer computers to another location, view results at the VisualRoute desktop - The SupportPro Edition enables support staff to test connectivity in both directions: to/from the VisualRoute desktop and to/from remote systems. This capability provides visibility to connectivity problems that occur in one direction only, such as from the customer location to your server -- problems that are otherwise very difficult to pinpoint without imposing on the customer or traveling to the remote location. The SupportPro Edition makes reverse tracing a quick and easy process.
    • NEW! Test connectivity from multiple built-in test server locations - Select from Visualware testing server locations, in Ashburn Virginia USA and London UK, to test connectivity to your servers or network devices. This capability provides additional testing points to help identify network routes and network providers causing poor performance.
    • NEW! A single-user browser enables 1 remote user at a time to access the VisualRoute Server to test connectivity from their computer, from the server, or from various built-in test server locations - The VisualRoute Server connectivity test and PingGrapher tests are Java applets that are easily accessed via a web browser. The built-in web server enables a single user at a time to test connectivity in multiple directions via a browser: to/from the VisualRoute Server applet, to/from their computer and to/from remote servers.

      This capability enables support staff to provide a limited ‘self-service’ portal, allowing a remote user to perform connectivity tests in multiple directions and view results in the browser, and enables IT staff to run connectivity tests from the server while at home or other locations.
    • NEW! OnDemand™ NTAs perform connection tests from remote locations - The OnDemand NTA is a small easy to use agent that enables support staff to perform quality and performance connectivity tests from one or more remote locations. This provides quick visibility to last mile connection problems encountered by a customer or remote office. Once an NTA is created, it can be published for easy activation by any remote customer using a simple web download, or other convenient methods of delivery such as email.

      Once the NTA is activated on a remote system, support staff can initiate connectivity tests from that system. Connectivity tests can be managed and run by IT staff, or to enable a �self-service� portal, allowing multiple remote users to perform connectivity tests in multiple directions and view results in the browser. With the Server Pro and Server NOC Editions, the test results are automatically stored in a server-side database for further review and analysis by support staff.
    • NEW! Publish NTAs to a URL for easy access and download by remote users - The Publish NTA option automatically creates a web URL, providing a quick and easy method for remote users to download a NTA you have created. Selecting Run from the download request quickly installs and activates the NTA.

    VisualRoute Lite (Recommended for Individual Use)

    VisualRoute Lite Edition is for home users to test their Internet connectivity.

  • Get an instant analysis of your Internet/Intranet connection performance
  • Locate the source of poor network response time (or latency), poor connection quality caused by packet loss, and identify the ISP responsible
  • Determine if slow performance is due to your ISP or a problem on the Internet

  • VisualRoute Personal (Recommended for Individual Use)

    VisualRoute Personal Edition is for non-technical users that want to perform connectivity testing of Internet connections or get more information about an IP address or website.

  • Get an instant analysis of your Internet/Intranet connection performance
  • Locate the source of poor network response time (or latency), poor connection quality caused by packet loss, and identify the ISP responsible
  • Determine if slow performance is due to your ISP or a problem on the Internet
  • Easily report connectivity or Internet abuse problems to the network provider
  • Identify the geographical location of web servers and IP addresses
  • In addition to the standard features you get:

    • Tabbed Display - Multi-tabbed design provides quick access to multiple connectivity and PingGrapher™ tests in a single view, a simple click on a tab provides easy navigation of open reports.
    • Multiple Maps - Choose from three popular map displays, including physical and political map options.
    • Browser Shortcut - Trace the web site in your browser with a simple click on the Internet Explorer or Firefox toolbar, see the actual IP routing path to the web server, the Whois information for the domain, and estimated geographical location of the server.

    VisualRoute Advanced (Recommended for Individual Use)

    Personal Edition features plus: Continuous connectivity testing from your desktop to any Internet address with real-time and historical reports.

    VisualRoute Advanced Edition provides the more technical user continuous connection testing and a history of previous connection test results for more in-depth connectivity analysis.

  • Perform more in-depth connectivity test Continuous connectivity testing enables more detailed analysis of connections
  • Continuous measurement of network latency with views of IP response over time
  • A history of performance test reports provides views to previous connection tests to identify changes in network performance over time
  • In addition to the Personal Edition features you get:

    • Continuous Network Performance Testing - Continuous trace functionality supports automated cycling of connectivity tests in order to monitor performance degradation that may occur over long periods of time.
    • PingGrapher™ Continuous Network Latency Testing - PingGrapher provides continuous testing to a specific IP address, reporting network latency over time for more detailed views of connectivity performance.
    • DNS Performance Testing - VisualRoute measures and reports on DNS (domain name service) response time, which can have a significant effect on connectivity performance
    • Trace & PingGrapher History - Database for data collection, historical analysis and reporting. Easily select historical traceroute and PingGrapher reports to aid in the analysis of ongoing problems or identify changes in service levels.
    • Browser Shortcut - Trace the web site in your browser with a simple click on the Internet Explorer or Firefox toolbar, see the actual IP routing path to the web server, the Whois information for the domain, and estimated geographical location of the server.

    VisualRoute Servers

    The server editions provide connectivity analysis services to support organizations to easily diagnose connectivity problems for remote customers and remote office locations worldwide.

    Standard Features:

    • NEW! Graphical View of Traceroute, Ping, Reverse DNS Connectivity Analysis - Results from several essential network diagnostic tools are integrated into an overall connectivity report, providing a graphical view of connection performance report including packet loss and latency for each network hop. Drill-down detail is easily visible with a mouse over any network hop.
    • Trace to any Remote IP address or Domain from the VisualRoute server - Test connectivity from the VisualRoute desktop to any web server, IP address or network device. Get an instant report of the entire route and each network segment, see where data is being lost or excessive latency occurs. And by combining multiple network diagnostic tools in one easy to interface, VisualRoute provides a complete picture of connectivity performance -- with much faster results than traditional tools.
    • IP Location Reporting - The physical geographical locations of network servers and routers is key information for understanding routing problems, viewing the actual route path on global map provides an instant of picture of routing efficiency and distances.
    • Network Provider Reporting - See the contact information for the company providing Internet access for each hop of a network route, so you can easily report network problems.
    • Domain Whois Reporting - Get instant lookups of domain information from worldwide databases, so you can see the registered ‘owner’ of an IP address or domain..
    • ICMP & UDP Traceroutes - ICMP is the standard diagnostic vehicle for traceroute reporting. UDP is an application protocol, UDP traceroutes extend the ICMP traceroute capability through a more accurate depiction of application routing and more �firewall friendly� traces. VisualRoute's intelligent protocol selection system automatically switches from ICMP to UDP traceroutes where required.

    VisualRoute Server Standard

    VisualRoute Server Standard is for businesses that want to provide network connectivity and performance testing to users anywhere via the browser.

  • Enable remote users and support staff to easily conduct connectivity performance and quality tests from your server to any Internet location
  • Easily deploy VisualRoute in a full DMZ secure deployment to enable browser access from inside or outside a corporate firewall
  • Customize the VisualRoute Server web pages with your company branding and messaging
  • TEST CONNECTIVITY FROM REMOTE LOCATION

    • Unlimited-user browser provides remote users access the VisualRoute Server via a browser to test connectivity from the server to another location - The VisualRoute Server connectivity test and PingGrapher tests are Java applets that are easily accessed via a web browser. This allows you to provide connectivity test services that end-users and IT staff can easily access to test connections from your server to themselves or to other locations.

    ADVANCED NETWORK CONNECTIVITY TESTING

    • PingGrapher™ Continuous Network Latency Testing - PingGrapher provides continuous testing to a specific IP address, reporting network latency over time for more detailed views of connectivity performance.
    • DNS Performance Testing - VisualRoute measures and reports on DNS (domain name service) response time, which can have a significant effect on connectivity performance.

     ADVANCED FEATURES

    • Integrated Web Server with Browser Access - A built-in web server engine provides access to the connectivity test and performance test via the browser. This enables VisualRoute to be deployed in a secure DMZ deployment outside a corporate firewall if needed.

      The VisualRoute web server does not require any third party web server software such as IIS or Apache, although Apache or IIS can easily be used as a front end web server if desired, and be deployed on the same physical system or a separate system.

    VisualRoute Server Professional

    VisualRoute Server Professional is for businesses that want to provide network connectivity and performance testing to users anywhere via the browser, results are displayed in the browser and logged to a central database.

  • Enable remote users and support technicians to easily conduct connectivity performance and quality tests from your server to any Internet location
  • Enable multiple support technicians to troubleshoot remote connectivity problems with two-way connection testing via a browser
  • View results of all connection performance tests in a central database with browser access, get visibility to end-user connection results
  • Easily deploy VisualRoute in a full DMZ secure deployment to enable browser access from inside or outside a corporate firewall
  • Customize the VisualRoute Server web pages with your company branding and messaging
  • TEST CONNECTIVITY FROM REMOTE LOCATIONS

    • NEW! Multiple remote users can access the VisualRoute Server via a browser to test connectivity from their computer or from the server - The VisualRoute Server connectivity test and PingGrapher tests are Java applets that are easily accessed via a web browser. This allows you to provide connectivity test services that end-users and IT staff can easily access to test connections from your server to themselves or to other locations.

      The test results are automatically stored in a server-side database for review and analysis by IT staff.
    • NEW! OnDemand™ NTAs perform connection tests from remote locations - The OnDemand NTA is a small easy to use agent that enables support staff to perform quality and performance connectivity tests from one or more remote locations. This provides quick visibility to last mile connection problems encountered by a customer or remote office. Once an NTA is created, it can be published for easy activation by any remote customer using a simple web download, or other convenient methods of delivery such as email. Once the NTA is activated on a remote system, support staff can initiate connectivity tests from that system. Connectivity tests can be managed and run by IT staff, or to enable a �self-service� portal, allowing multiple remote users to perform connectivity tests in multiple directions and view results in the browser. With the Server Pro and Server NOC Editions, the test results are automatically stored in a server-side database for further review and analysis by support staff.
    • NEW! Publish NTAs to a URL for easy access and download by remote users - The Publish NTA option automatically creates a web URL, providing a quick and easy method for remote users to download a NTA you have created. Selecting run from the download request quickly installs and activates the NTA.

     DATABASE REPORTS

    • NEW! Centralized database with browser access - All test results are stored in a central performance database with several reporting options. The database enables network technicians to view performance data over time to identify trends in behavior, or specific data and time ranges based on date, IP address, or network. Customer support groups can easily views results of individual customers for troubleshooting and customer service operations.
    • NEW! Filter Views / Search - Search and filter views enable custom reports of specific data items or ranges. Filter options include date/time range, IP address, DNS name and various performance metrics such as packet loss and latency.
    • NEW! Table View Reports - The table view displays the selected performance data in tabular format, providing detail for actual test result values. The traceroute detail can be displayed with a click on the date/time stamp, providing views to the connection path and performance of each hop.

     SERVER OPTIONS

    • NEW! Easy Setup & Configuration - VisualRoute Server editions contain a built-in web server engine, and do not require any third party web server software such as IIS or Apache. However, VisualRoute Server can easily be deployed using another front-end web server if desired; a front end web server can reside on the same physical system or a separate system. The built-in web server makes VisualRoute Server editions install and go, you can enable connectivity testing on your website within minutes!
    • NEW! Centralized Management of NTAs - The Manage NTA (network test agent) option provides a quick and convenient method to add, change or delete any NTA that has been created. A powerful feature of the Manage NTA option is the ability to make changes to an AutoInterval NTA, such as adding a new connection test or changing an existing connection test, which is then automatically applied to all deployed agents of the name selected. For example, if you had a AutoInterval NTA running in a 100 remote offices, you could uninstall all 100 NTAs with a single click request.
    • NEW! Customizable Display - The VisualRoute Server connection test and PingGrapher� test are Java applets, which can be easily incorporated into your own web pages with your messaging and branding. You can create multiple web pages utilizing the same Java applet, with customized HTML, JavaScript, or different applet configurations to provide different views and processes as needed.
    • NEW! Control Panel - The Control Panel provides a central view of the key server menu options and features. Report links provide one-click views of standard reports such as Last Hour, Last Day and Last 30 Days. Other options include links for database search and custom reports, administration and new connection test. The Control Panel view can be used as a template that can be modified for your website and presentation for your users.

     ADVANCED NETWORK CONNECTIVITY TESTING

    • HTTP / FTP / SMTP Application Testing - Continuous trace functionality supports automated cycling of connectivity tests in order to monitor performance degradation that may occur over long periods of time.
    • Application Port Performance Testing - PingGrapher provides continuous testing to a specific IP address, reporting network latency over time for more detailed views of connectivity performance.
    • PingGrapher™ Continuous Network Latency Testing - PingGrapher provides continuous testing to a specific IP address, reporting network latency over time for more detailed views of connectivity performance.
    • DNS Performance Testing - VisualRoute measures and reports on DNS (domain name service) response time, which can have a significant effect on connectivity performance.

     ADVANCED FEATURES

    • Integrated Web Server with Browser Access - A built-in web server engine provides access to the connectivity test and performance test via the browser. This enables VisualRoute to be deployed in a secure DMZ deployment outside a corporate firewall if needed.

      The VisualRoute web server does not require any third party web server software such as IIS or Apache, although Apache or IIS can easily be used as a front end web server if desired, and be deployed on the same physical system or a separate system.

    VisualRoute Server NOC

    VisualRoute Server NOC Edition is for network professionals supporting critical networks and with a need to deliver connection analysis and measurement tools to remote office and customers worldwide.

  • Enable multiple support staff to troubleshoot remote connectivity problems with two-way connection testing via a browser
  • Perform continuous testing from multiple remote locations for ongoing network performance management and identification of changes in connectivity performance
  • View results of all connection performance tests in a central database with browser access, get visibility to end-user connection results, identify performance patterns and trends over time
  • Easily deploy VisualRoute in a full DMZ secure deployment to enable browser access from inside or outside a corporate firewall
  • Customize the VisualRoute Server web pages with your company branding and messaging
  • TEST CONNECTIVITY FROM REMOTE LOCATIONS

    • NEW! Multiple remote users can access the VisualRoute Server via a browser to test connectivity from their computer or from the server - The VisualRoute Server connectivity test and PingGrapher tests are Java applets that are easily accessed via a web browser. This allows you to provide connectivity test services that end-users and IT staff can easily access to test connections from your server to themselves or to other locations.

      The test results are automatically stored in a server-side database for review and analysis by IT staff.
    • NEW! OnDemand™ NTAs perform connection tests from remote locations - The OnDemand NTA is a small easy to use agent that enables support staff to perform quality and performance connectivity tests from one or more remote locations. This provides quick visibility to last mile connection problems encountered by a customer or remote office.

      Once an NTA is created, it can be published for easy activation by any remote customer using a simple web download, or other convenient methods of delivery such as email. Once the NTA is activated on a remote system, support staff can initiate connectivity tests from that system.

      Connectivity tests can be managed and run by IT staff, or to enable a ‘self-service’ portal, allowing multiple remote users to perform connectivity tests in multiple directions and view results in the browser.

      With the Server Pro and Server NOC Editions, the test results are automatically stored in a server-side database for further review and analysis by support staff.
    • NEW! AutoTime™ NTAs perform continuous connection performance testing from multiple remote offices and customer locations - The AutoTime NTA (network test agent) automatically performs continuous connectivity tests from remote locations such as a remote office or customer, collecting connectivity performance and quality data at predefined intervals.

      This allows network administrators to automatically measure to connectivity performance of specific network segments, results are logged to a central database on the web server for review and analysis. The continuous testing and data collection over extended periods provides visibiility to performance patterns and trending.

      NTAs can be deployed in multiple strategic locations throughout a global enterprise network to continually measure and report on the capacity and quality of vital connections.
    • NEW! Publish NTAs to a URL for easy access and download by remote users - The Publish NTA option automatically creates a web URL, providing a quick and easy method for remote users to download a NTA you have created. Selecting run from the download request quickly installs and activates the NTA.

     DATABASE REPORTS

    • NEW! Centralized database with browser access - All test results are stored in a central performance database with several reporting options. The database enables network technicians to view performance data over time to identify trends in behavior, or specific data and time ranges based on date, IP address, or network. Customer support groups can easily views results of individual customers for troubleshooting and customer service operations.
    • NEW! Filter Views / Search - Search and filter views enable custom reports of specific data items or ranges. Filter options include date/time range, IP address, DNS name and various performance metrics such as packet loss and latency.
    • NEW! Table View Reports - The table view displays the selected performance data in tabular format, providing detail for actual test result values. The traceroute detail can be displayed with a click on the date/time stamp, providing views to the connection path and performance of each hop.

     SERVER OPTIONS

    • NEW! Easy Setup & Configuration - VisualRoute Server editions contain a built-in web server engine, and do not require any third party web server software such as IIS or Apache. However, VisualRoute Server can easily be deployed using another front-end web server if desired; a front end web server can reside on the same physical system or a separate system. The built-in web server makes VisualRoute Server editions install and go, you can enable connectivity testing on your website within minutes!
    • NEW! Centralized Management of NTAs - The Manage NTA (network test agent) option provides a quick and convenient method to add, change or delete any NTA that has been created. A powerful feature of the Manage NTA option is the ability to make changes to an AutoInterval NTA, such as adding a new connection test or changing an existing connection test, which is then automatically applied to all deployed agents of the name selected. For example, if you had a AutoInterval NTA running in a 100 remote offices, you could uninstall all 100 NTAs with a single click request.
    • NEW! Customizable Display - The VisualRoute Server connection test and PingGrapher� test are Java applets, which can be easily incorporated into your own web pages with your messaging and branding. You can create multiple web pages utilizing the same Java applet, with customized HTML, JavaScript, or different applet configurations to provide different views and processes as needed.
    • NEW! Control Panel - The Control Panel provides a central view of the key server menu options and features. Report links provide one-click views of standard reports such as Last Hour, Last Day and Last 30 Days. Other options include links for database search and custom reports, administration and new connection test. The Control Panel view can be used as a template that can be modified for your website and presentation for your users.

     ADVANCED NETWORK CONNECTIVITY TESTING

    • HTTP / FTP / SMTP Application Testing - Continuous trace functionality supports automated cycling of connectivity tests in order to monitor performance degradation that may occur over long periods of time.
    • Application Port Performance Testing - PingGrapher provides continuous testing to a specific IP address, reporting network latency over time for more detailed views of connectivity performance.
    • PingGrapher™ Continuous Network Latency Testing - PingGrapher provides continuous testing to a specific IP address, reporting network latency over time for more detailed views of connectivity performance.
    • DNS Performance Testing - VisualRoute measures and reports on DNS (domain name service) response time, which can have a significant effect on connectivity performance.

    ADVANCED FEATURES

    • Integrated Web Server with Browser Access - A built-in web server engine provides access to the connectivity test and performance test via the browser. This enables VisualRoute to be deployed in a secure DMZ deployment outside a corporate firewall if needed.

      The VisualRoute web server does not require any third party web server software such as IIS or Apache, although Apache or IIS can easily be used as a front end web server if desired, and be deployed on the same physical system or a separate system.

    FEATURES COMPARISON CHART

    EDITION / FEATURE Personal Advanced Business Support Pro Server Standard Server Pro Server NOC
    STANDARD FEATURES
    Trace to any remote IP or domain from the VisualRoute desktop or server
    NEW! Graphical View of Traceroute, Ping, Reverse DNS Connectivity Analysis
    IP Location Reporting
    Network Provider Reporting
    Domain Whois Lookups
    ICMP and UDP traceroutes
    ADVANCED FEATURES
    Tabbed Display      
    Multiple Maps Option      
    Trace & PingGrapher™ History        
    Email Address Tracing      
    Traceroute Compare          
    Browser Shortcut      
    Custom Maps          
    Integrated Web Server with Browser Access    
    ADVANCED NETWORK CONNECTIVITY TESTING
    HTTP / FTP / SMTP Application Testing      
    Application Port Performance Testing      
    Continuous Network Performance
    Testing from the VisualRoute desktop
           
    PingGrapher™ Continuous Network Latency & Packet Loss Testing  
    DNS Peformance Testing  
    Network scan          
    TEST CONNECTIVITY FROM REMOTE LOCATIONS & REVERSE TRACING
    NEW! Test connectivity from multiple built-in test server locations          
    Support staff can test connectivity from remote offices or customer computers to another location, view results at the VisualRoute desktop            
    A single-user browser enables 1 remote user at a time to access the VisualRoute Server to test connectivity from the server to another location          
    A single-user browser enables 1 remote user at a time to access the VisualRoute Server to test connectivity from their computer or from the server            
    A multi-user browser provides remote users access the VisualRoute Server via a browser to test connectivity from the server to another location        
    NEW! Multiple remote users can access the VisualRoute Server via a browser to test connectivity from their computer or from the server          
    NEW! OnDemand™ NTAs perform connection tests from remote locations       *  
    NEW! AutoTime™ NTAs perform continuous connection performance testing from multiple remote offices and customer locations            
    NEW! Publish NTAs to a URL for easy access and download by remote users       *  
    DATABASE REPORTS
    NEW! Central Database with Browser Access          
    NEW! Filter Views / Search          
    NEW! Table View Reports          
    SERVER OPTIONS
    Easy Setup & Configuration        
    NEW! Centralized Management of NTAs          
    NEW! Customizable Display        
    NEW! Control Panel        
    * Supports 1 user access at a time.

    Requirements

    Hardware:

    1.x GHz processor, 128 MB RAM, 10 Mb free disk space - Minimum

    2.x GHz processor, 512 MB RAM, 100 Mb free disk space - Recommended

    Operating Systems:

    Windows 2000/XP/2003/Vista

    Mac OS X - supports Universal Binary (Personal and Advanced Editions only)

    Linux 2.2.5 and above, RedHat 8 and above - Intel (x86) achitecture only

  • A windowing environment such as KDE or GNOME is recommended.
  • Must be root to install, but not to run product
  • Sun Solaris 2.5 and above - SPARC or Intel (x86) architecture

  • Must be root to install, but not to run product

  • Java Requirements:

    Visualware's products are Java based, and require a Java VM (Virtual Machine). You may already have a Java VM installed on your system, as it is required by many popular programs. It is recommended that you keep your Java VM up to date by installing the latest version available for your computer system.

    Sun Java JRE (recommended) v1.4 or later: The Sun Java Runtime Environment (JRE) is included with VisualRoute for Windows and does not need to installed separately. If you prefer to download and install the latest J2SE (Java 2 Platform, Standard Edition) JRE for your system, please see http://www.java.com/en/download/download_the_latest.jsp.

    To check if you already have Sun's JVM installed, or to find the version number:

  • Go to http://java.com/en/download/help/testvm.xml, or
  • Open a DOS prompt and type java -version [enter]. If Sun's JVM is present it will give you a version number.
  • Microsoft Java VM: May be used. However as Microsoft will be ending support in Dec. 2007 the Sun Java is recommended.

    Mac OS X: Includes Java, no additional software is needed.

    Linux/Unix Java VMs: The VMs listed below may be used. Other versions or vendors are not supported at this time.

  • Sun Microsystems, v1.4 or later
  • IBM
  • Network Test Agents (NTAs) - SupportPro, Server Professional, Server NOC:

    Remote systems running the OnDemand NTA™ or AutoTime NTA™ components require Windows 2000/XP/2003/Vista (Java is not required to run NTAs).

    VisualRoute Business, SupportPro and Server Editions:

    VisualRoute Server is frequently deployed as part of another application service and does not require a dedicated server. A built-in Web server engine is included, no third party software such as IIS or Apache is required. VisualRoute Server setup.

    Remote systems that access the VisualRoute Server via a browser require Java.

    Download

    These product downloads are the full-featured products with an optional 15-day trial period so you may try the products prior to purchase. Just download, install and run to start the trial period. Once a product license has been purchased, simply run the product and apply the product license key provided to you by email.

    • VisualRoute (All Editions except Lite) Windows Download
    • VisualRoute (All Editions except Lite) Linux Download
    • VisualRoute (All Editions except Lite) Mac OS X Download
    • VisualRoute Lite Windows Download

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